📌 Anthropic Ships Claude Projects — Anthropic launched "Projects" in Claude, a feature that lets users organize conversations, share context across chats, and create persistent workspaces for ongoing tasks. For business users, this means you can maintain project-specific context (brand guidelines, product specs, customer data) without re-uploading files every conversation. This directly competes with ChatGPT's Custom GPTs and could shift how teams use Claude for ongoing work.
📌 Google Expands Gemini API Access — Google significantly expanded Gemini API access, making the Gemini 2.0 Flash model available on the free tier with generous rate limits (15 RPM, 1M tokens/day). For businesses evaluating AI models for workflows, this means you can now test Gemini's multi-modal capabilities (text + image + code) at zero cost before committing.
📌 Zapier Adds AI Workflow Suggestions — Zapier introduced an AI-powered feature that suggests workflow automations based on your connected apps and usage patterns. While Make and n8n remain more powerful for complex AI workflows, this feature lowers the barrier for businesses that haven't started automating yet — the platform now tells you what to automate.
📌 Intercom Fin Hits 60% Resolution Rate Milestone — Intercom reported that Fin, its AI customer support agent, now averages 60% automatic resolution across all customers — up from 45% at launch. For businesses considering AI support, this data point validates that RAG-powered chatbots deliver real ticket deflection, not just chatbot theater.
📌 Clay Raises $40M Series B — Clay, the sales enrichment and AI outreach platform, raised $40M at a $500M valuation, signaling strong demand for AI-powered sales tools. The funding will expand Clay's enrichment sources and AI personalization capabilities. For B2B sales teams not yet using enrichment tools, this is a signal that the category is maturing rapidly.